---
title: "Privacy Policy — DiscountPal"
description: "How Discount Pal collects, uses, stores, and protects information when you install and use the app through the Shopify platform."
lang: en
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@type": "SoftwareApplication",
      "name": "DiscountPal Sale Price Manager",
      "operatingSystem": "Web",
      "applicationCategory": "BusinessApplication",
      "description": "A Shopify app that bulk-changes product prices for sales campaigns, displaying strikethrough sale pricing across product pages, collections, search, cart, Google Shopping, and email feeds. Discounts can be scheduled, automatically tagged into collections, and revert automatically when the campaign ends.",
      "url": "https://apps.shopify.com/discount-pal",
      "offers": [
        {
          "@type": "Offer",
          "name": "Starter",
          "price": "0",
          "priceCurrency": "USD",
          "description": "Free plan — up to 50 variants on sale, 1 campaign, strikethrough pricing, auto tagging."
        },
        {
          "@type": "Offer",
          "name": "Growth",
          "price": "9.99",
          "priceCurrency": "USD",
          "description": "$9.99/month — up to 1,000 variants on sale, 5 campaigns, scheduling."
        },
        {
          "@type": "Offer",
          "name": "Pro",
          "price": "14.99",
          "priceCurrency": "USD",
          "description": "$14.99/month — up to 3,000 variants on sale."
        },
        {
          "@type": "Offer",
          "name": "Pro Unlimited",
          "price": "24.99",
          "priceCurrency": "USD",
          "description": "$24.99/month — unlimited variants and campaigns."
        }
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "Organization",
      "name": "DiscountPal",
      "url": "https://discountpal.app/",
      "logo": "https://media.base44.com/images/public/6a2f93785e75ff50fda0649e/6a8e336e7_DiscountPalwithIconv3.svg",
      "description": "DiscountPal is a Shopify sale price manager built by Better Stores Project, an independent studio based in Adelaide, Australia.",
      "founder": {
        "@type": "Person",
        "name": "Jake"
      },
      "sameAs": [
        "https://apps.shopify.com/discount-pal"
      ]
    },
    {
      "@context": "https://schema.org",
      "@type": "FAQPage",
      "mainEntity": [
        {
          "@type": "Question",
          "name": "What is DiscountPal?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "DiscountPal is a Shopify app that bulk-changes product prices for sales campaigns, displaying strikethrough sale pricing across product pages, collections, search, cart, Google Shopping, and email feeds. Discounts can be scheduled, automatically tagged into collections, and revert automatically when the campaign ends."
          }
        },
        {
          "@type": "Question",
          "name": "What happens to my prices when a campaign ends?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "They revert automatically. DiscountPal saves your original price when a campaign starts and restores it — along with any tags the campaign changed — the moment it ends. No manual reset, no forgotten sale prices."
          }
        },
        {
          "@type": "Question",
          "name": "How are discounts applied in Shopify?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "DiscountPal updates the price and compare at price fields on your products. Your original pricing is stored when the campaign starts and reverted when it's deactivated."
          }
        },
        {
          "@type": "Question",
          "name": "How is this different from Shopify's built-in discounts?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Shopify's native discounts apply at checkout, so product pages keep showing full price until the final step. DiscountPal changes the displayed price itself, with strikethrough compare-at pricing, so shoppers see the deal from the first page — and so do Google Shopping and your email flows."
          }
        },
        {
          "@type": "Question",
          "name": "Does DiscountPal work with my theme?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes. DiscountPal uses Shopify's own price fields, so your sale pricing displays exactly the way your theme is designed to show it — any sale badges, strikethroughs, or styling built into your theme just work. No injected code, no foreign-looking widgets."
          }
        },
        {
          "@type": "Question",
          "name": "What product selection filters are there?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Products can be included or excluded by tag, collection, vendor, and product type — or selected individually, down to the variant. Combine multiple filters for precise selections, and add separate product groups to a single campaign."
          }
        },
        {
          "@type": "Question",
          "name": "How do I create a sale collection?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Use auto-tagging: DiscountPal adds a tag to products while the campaign is active, so a smart collection built on that tag fills itself when the sale starts and empties when it ends."
          }
        },
        {
          "@type": "Question",
          "name": "How long does a campaign take to go live?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Small campaigns apply almost immediately; large ones take a few minutes to roll out across every product, and the same applies when prices revert. Campaigns run on your store's timezone."
          }
        },
        {
          "@type": "Question",
          "name": "Can I discount from the original price instead of the current price?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes — apply the discount to the current selling price, the original RRP, or full-price items only. \"Full-price only\" skips already-reduced products, so nothing gets double-discounted."
          }
        },
        {
          "@type": "Question",
          "name": "What if I change a product's price during a campaign?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "When the campaign ends, prices revert to what they were when it started. Need to change a base price mid-sale? End the campaign, update the price, relaunch — one minute, clean pricing."
          }
        },
        {
          "@type": "Question",
          "name": "Do sale prices show in Google Shopping and email apps like Klaviyo?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "Yes — because DiscountPal changes the real product price, your Google Shopping feed and catalog-connected email tools pick up the sale automatically. Feeds refresh on their own schedules, so allow a short delay after launch."
          }
        },
        {
          "@type": "Question",
          "name": "How many products can I put on sale?",
          "acceptedAnswer": {
            "@type": "Answer",
            "text": "From 50 variants on the free plan up to unlimited variants and campaigns on Pro Unlimited — with 1,000 and 3,000-variant tiers in between. There's no catalog size DiscountPal can't handle."
          }
        }
      ]
    }
  ]
---

[![DiscountPal](https://media.base44.com/images/public/6a2f93785e75ff50fda0649e/6a8e336e7_DiscountPalwithIconv3.svg)](/)

[How it works](/#how-it-works)[Features](/#features)[Pricing](/#pricing)[FAQ](/#faq)[Partners](/partners)[Blog](/blog)[Docs](/docs)[Install on Shopify ](https://apps.shopify.com/discount-pal?utm_source=site&utm_medium=homepage&utm_campaign=launch&utm_content=nav)

[Install free on Shopify ](https://apps.shopify.com/discount-pal?utm_source=site&utm_medium=homepage&utm_campaign=launch&utm_content=hero)

Free plan · No code · Works with all themes

# Privacy Policy

Last updated: July 2026

## Introduction

Discount Pal ("we", "our", or "us") is a Shopify app operated by Better Stores Project, based in Australia. This Privacy Policy explains how we collect, use, store, and protect information when you install and use the Discount Pal app through the Shopify platform.

By installing or using Discount Pal, you agree to the practices described in this Privacy Policy. If you have any questions or requests regarding your data, please contact us at: [support@discountpal.app](mailto:support@discountpal.app)

## Information We Collect

### Shopify Store Information

Discount Pal uses Shopify's OAuth authentication to connect to your store. Through this process, we may collect limited store-related information such as:

-   Store name
-   Store URL
-   Store ID
-   Access token required to perform Shopify API requests

We do not collect personal information outside of Shopify's authentication process.

### App Usage Data

We collect limited, non-personal usage data to operate and improve the app, including:

-   Records of products modified through the app
-   App feature usage related to discount campaigns
-   Error logs and diagnostic information

This data is used solely to provide, maintain, and improve Discount Pal.

## Analytics and Tracking

Discount Pal uses third-party analytics tools to understand usage and improve performance, including:

-   Google Analytics
-   Meta (Facebook) Pixel

These tools may collect aggregated usage or interaction data. We do not use analytics data to personally identify individual users.

## Emails and Communications

We may send emails related to your use of Discount Pal, including product updates, onboarding and setup information, marketing or feature announcements. You can opt out of marketing emails at any time by following the unsubscribe instructions included in those emails.

## Cookies and Sessions

Discount Pal does not set or manage its own cookies. Any cookies or session data used while interacting with the app inside the Shopify admin are managed by Shopify and are governed by Shopify's own privacy policies.

## Data Sharing

We do not sell, rent, or share your data with third parties. Your data is only accessed by Discount Pal to provide app functionality or by Shopify as required to operate the Shopify platform.

## Data Storage and Security

Data is stored using Supabase with infrastructure located in Australia. Data is encrypted in transit. Reasonable technical and organizational measures are used to protect information. Discount Pal does not store sensitive personal data.

## Data Retention and Deletion

Store data required for app functionality is retained while the app is installed. When Discount Pal is uninstalled, relevant store information is deleted from our database. You may request manual data deletion at any time by contacting us. Requests can be sent to: [support@discountpal.app](mailto:support@discountpal.app)

## Children's Privacy

Discount Pal is not intended for use by children under the age of 13. We do not knowingly collect data from children.

## Global Privacy Rights

We aim to respect privacy rights globally and comply with applicable privacy laws where reasonable. You may request access to your data, correction of inaccurate data, or deletion of your data. Requests can be made by emailing: [support@discountpal.app](mailto:support@discountpal.app)

## Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of Discount Pal after changes are posted constitutes acceptance of the updated policy.

## Contact Information

Better Stores Project  
Australia  
[support@discountpal.app](mailto:support@discountpal.app)

![DiscountPal](https://media.base44.com/images/public/6a2f93785e75ff50fda0649e/6a8e336e7_DiscountPalwithIconv3.svg)

[How it works](#how-it-works)[Features](#features)[Pricing](#pricing)[FAQ](#faq)[Partners](/partners)[Blog](/blog)[Docs](/docs)[Sales Calendar](/sales-calendar)[About](/about)[Support](/contact)[Privacy](/privacy-policy)

DiscountPal Sale Price Manager — bulk sale pricing for Shopify. Available on the [Shopify App Store](https://apps.shopify.com/discount-pal?utm_source=site&utm_medium=homepage&utm_campaign=launch&utm_content=final). Support: [Contact us](/contact). © 2026 DiscountPal. All rights reserved.